Account Deletion

Last updated: 14.08.2026

You can delete your account at any time. Deletion is irreversible: your username is released, your content is removed and all your sessions are signed out. This page is public and can be read without installing the app. This English text is a translation; the Turkish text prevails.

1. Deleting from inside the app (fastest)

If the app is installed on your phone this is the fastest route; the request is processed immediately and there is nothing to wait for.

Open AURCAM and sign in.
Go to Settings › Privacy Center (on web and desktop the Settings list also has a direct Delete my account permanently row).
Tap Delete account at the bottom.
Confirm the deletion (if you have a password, you'll be asked for it as a safety check).

If you don't have a password

If you only ever signed in with Google, Apple or Facebook, no password is required — you can confirm the deletion directly.

2. No app installed: request deletion by email

If you have removed the app or cannot reach your device, write to privacy@aurcam.com. You must send it from the email address registered to your account so we can verify the request really comes from you.

Include the following in your message:

Subject: Account deletion request
Your AURCAM username
The email address registered to your account

If we cannot verify your identity we may ask for more information. This exists to stop someone else from having your account deleted.

3. Data that is deleted

When your account is deleted the following are permanently removed:

Your profile: name, username, bio, avatar, date of birth, phone number
Content you shared: posts, stories, reels, comments, photos and videos
Your direct messages and voice messages
Your follows, likes and streak records
Your location records and anything you shared on the map
Your device sessions and notification records

4. Data kept for a limited time, and why

We must detach a small number of records from your account and keep them for a limited period. They are not linked to your profile and are never used to contact you.

Invoice and payment records: Kept for 10 years under tax law. They contain only the amount, the date and the transaction ID.
Moderation and safety records: Records involved in reports of illegal content or harassment are kept for a limited period to prevent repeat abuse.
Backups: System backups are rotated and overwritten; deleted data also falls out of backups within 30 days at the latest.

5. Timelines

Deletion from inside the app: processed immediately.
Request by email: completed within 30 days at the latest after identity verification.
Removal from backups: within 30 days at the latest.

6. Subscriptions

Cancel your subscription separately

Deleting your account does not automatically cancel a subscription you started through an app store. If you have an Aurcam Plus subscription, cancel it where you bought it: on iOS under Settings › Apple Account › Subscriptions, on Android under Google Play › Subscriptions.

For questions write to privacy@aurcam.com, or read how your data is processed in our Privacy Policy.

Questions? support@aurcam.com · Contact page