Terms of Service

Summary

1. Acceptance and formation of the agreement

These Terms of Service, together with the Privacy Policy, Community Guidelines, Cookie Policy and Copyright & DMCA policies, form the entire agreement between you and AURCAM. Those documents are an integral part of these terms.

The agreement is formed the moment you create your account or first use the service. Continuing to use the service means you accept the terms then in force.

If you act on behalf of a company, institution or another person, you represent and warrant that you have authority to bind that party; otherwise all resulting liability rests with you personally.

2. Account, age limit and user obligations

• Age: you must be at least 13 years old to use the service. If your country sets a higher age limit, that limit applies. Stating your age accurately is your responsibility.
• Accurate information: the information you provide at registration and during use must be accurate, current and complete. False statements are grounds for account closure.
• Account security: you are solely responsible for the security of your password and account. Every action taken through your account is attributed to you. We are not liable for damage arising from unauthorised access.
• Non-transferable: you may not sell, rent, transfer or make your account available to anyone else.
• No sanction evasion: a user whose account has been suspended or closed may not open a new account without our written permission. Breaching this requires the immediate closure of the new account too.
• Device, connection and costs: the device, internet connection and all related costs needed to access the service are yours.

3. Your representations and warranties

By using the service you represent and warrant the following. If these representations prove untrue, all resulting legal and financial consequences are yours:

• That you have the legal capacity to enter into this agreement.
• That you hold every right, permission and licence needed for all content you post, and that this content infringes no third party's copyright, trade mark, patent, trade secret, personality right, privacy or any other right.
• That you have obtained the necessary consent from people who appear or whose voice is used in your content.
• That your content breaches no applicable law.
• That you will use the service only for lawful purposes.
• That access to the service is not prohibited in your country and that you are not on any sanctions list.
• That your account has not previously been closed for breaching these terms.

4. Content ownership

You own the intellectual property rights in the photos, videos, audio, text and other content you share on AURCAM. We do not take those rights over, and you may keep using your content on other platforms.

When you delete content it is removed from the platform. However, we have no technical control over copies that other users have reposted, downloaded or screenshotted, or over search-engine caches, and we are not responsible for them.

5. The licence you grant us

To operate and promote the service we need a right to use your content. By sharing content you grant us the following licence:

A worldwide, non-exclusive, royalty-free, transferable and sublicensable right to host, store, reproduce, cache, transmit, display, distribute and technically adapt your content to the extent necessary (including cropping, resizing, compressing, transcoding, generating previews and thumbnails, and adding captions and accessibility layers).

5.1 Scope and limits of the licence

• Purpose: to provide, operate, improve, secure and promote the service. Content you share publicly may be shown in AURCAM communication channels and store pages, credited to your username, as part of promoting the service.
• Sublicensing: granted only to the infrastructure and distribution providers that run the service, and limited to that purpose.
• Duration: continues until you delete the content; after deletion it continues on a limited basis for as long as needed to clear technical backups and to retain legally required records.
• Out of scope: we do not sell or licence your content to third parties for advertising.

5.2 Moral rights and remuneration

We do not charge you for the uses covered by this licence, and you agree not to claim any fee, royalty or compensation from us for them. You agree not to bring claims based on moral rights arising from the technical adaptation of your content (cropping, compression, transcoding).

6. Prohibited conduct

The following is strictly prohibited. Breaches result in content removal and sanctions on your account:

6.1 Harm to people

• Harassment, bullying, threats, targeting individuals, organising pile-ons.
• Hate speech: degradation of, or calls for violence based on, race, ethnicity, religion, sex, sexual orientation, disability or similar characteristics.
• Sharing intimate images without consent, blackmail, doxxing.
• Encouraging suicide or self-harm.

6.2 Child safety

6.3 Illegal and harmful content

• Selling or promoting drugs, weapons or contraband.
• Terrorist propaganda, encouragement of violent crime.
• Fraud, fake investment promises, pyramid and Ponzi schemes.
• Malware, phishing links.

6.4 Platform abuse and technical prohibitions

• Fake accounts, impersonation, unauthorised automation and bots.
• Spam, bulk unsolicited messaging, artificial engagement (buying or selling likes/followers).
• Scraping, data mining, automated collection; using service data to train artificial-intelligence models.
• Reverse engineering, deriving source code, unauthorised API use, exceeding access or rate limits.
• Circumventing security measures, unauthorised access to another person's account, exploiting a vulnerability without permission.
• Overloading the service, attempting denial of service, interfering with the infrastructure.
• Copying, framing, reselling or offering the service or part of it as a derivative service without permission.
• Buying, selling or transferring coins and virtual items outside the platform.

7. Our role: intermediary service provider

AURCAM is an intermediary service provider on which users share content. We have no general or systematic obligation to screen user-generated content before it is published.

• User content is not ours, is not deemed approved by us and does not reflect our views.
• When we are notified of unlawful content we take the action required under the applicable legislation.
• Moderating voluntarily cannot be construed as assuming a general monitoring obligation and does not affect our status as an intermediary service provider.
• We are not a party to disputes between users. You agree to resolve such disputes among yourselves; no claim may be directed at us.

8. Moderation, sanctions and appeals

We reserve the right, at our reasonable discretion, to remove content we consider contrary to these terms, the community guidelines or the law, to restrict access to it, to reduce its visibility and to apply sanctions to the account. Sanctions are graduated according to the seriousness, repetition and intent of the breach:

Warning

A notice for first and minor breaches.

Content removal

Removal of a post, comment or message that breaks the rules.

Feature restriction

Temporarily disabling certain features.

Temporary suspension

Closing the account to use for a set period.

Permanent ban

Terminating the account for serious or repeated breaches.

8.1 Your right to appeal

You can appeal every sanction. Send your appeal from within the app or to appeals@aurcam.com. Appeals are reviewed by a human moderator different from the one who made the decision and are normally concluded within 7 days. If the appeal succeeds, the sanction is lifted and the breach is erased from your record.

8.2 Emergency action

Where there is an imminent and genuine risk of harm (a threat to life, child abuse, non-consensual intimate imagery) or a legal obligation, we may remove content without prior notice and close the account immediately. In that case the reasons for the decision are communicated as soon as possible.

9. Service changes, interruptions and availability

• We may change from time to time the features, interface, scope and technical requirements of the service, add new features or remove an existing one.
• No obligation to compensate arises from the removal of a feature. If we remove a paid feature, we offer reasonable redress (an extension or a pro-rata refund) for the remainder of the period you paid for.
• We may interrupt the service temporarily for maintenance, updates, infrastructure failure, third-party outages or security reasons. We announce planned maintenance in advance where possible.
• We give no undertaking that the service will run uninterrupted, error-free or at any particular speed or level of availability. Rights under consumer legislation are reserved.
• We may stop supporting older versions of the app; using the current version is your responsibility.

10. Beta and experimental features

We may offer some features labelled “beta”, “preview”, “experimental” or similar. Those features:

• May be incomplete, unstable or faulty, and may cause data loss.
• May be changed or removed without prior notice.
• Carry no warranty or support commitment.

If you choose to use beta features, you accept that you are aware of these risks and will not hold us responsible for the consequences.

11. Data loss and your backup responsibility

We take reasonable technical measures to protect your data (encrypted transmission, regular backups, access control). No system, however, offers absolute security.

• You need to keep your own backup of content that matters to you. The in-app “Download my data” tool is provided for this purpose.
• We are not liable for content and data loss caused by technical failure, cyber-attack, a third-party provider issue or force majeure, to the extent we are not at fault.
• We give no undertaking to restore content you delete by mistake.

12. Aurcam Plus, payments and refunds

• Subscription: offered monthly or yearly and renews automatically at the end of the period. To stop renewal you must cancel.
• Cancellation: you can cancel at any time; cancellation takes effect at the end of the current period and Plus features remain available for the remainder. No pro-rata refund is given for a partial period.
• Mobile purchases: iOS and Android payments are taken through the Apple App Store / Google Play. Cancellations and refunds are subject to that store's rules and our authority over them is limited.
• Web purchases: payments on aurcam.com are processed by Dodo Payments. Your card details never reach us.
• Right of withdrawal: for digital services, the right of withdrawal ends under applicable law once you consent to immediate performance. By purchasing the subscription you request immediate performance and acknowledge this consequence. Non-waivable rights granted to you by consumer legislation are reserved.
• No refund after sanctions: if your account is suspended or closed for breaching these terms, amounts paid but not used are not refunded.
• Price changes: we may change prices. Increases are announced at least 30 days in advance and apply only from the following period; if you do not accept them you may cancel.
• Taxes and charges: unless stated otherwise, prices include applicable taxes. Additional bank or exchange-rate charges are yours.
• Payment problems: we may suspend Plus features if payment cannot be collected.

13. Coins and virtual items

A coin is a limited, personal, non-transferable and revocable licence to use certain features in the app (sending gifts, restoring a streak, boosting). It is not property, a deposit, a security or a means of payment.

• It has no real-money value, cannot be converted to cash and bears no interest.
• It cannot be transferred between users or bought and sold outside the platform.
• If your account is closed for breaking the rules, coins are not refunded and the balance is erased.
• Coins earned by watching ads or through promotions are not treated as purchased; they are always outside the scope of refunds and may be time-limited.
• We may change coin prices, spend costs and the conditions for earning them.
• If the service is discontinued entirely, reasonable redress is offered for purchased and unused coins.

14. Third-party services and content

The service uses third-party services for some features: music previews (Deezer), GIF search (GIPHY), map tiles (OpenFreeMap), notification delivery (Apple/Google) and payments (Apple, Google, Dodo Payments).

• Those services' own terms and privacy policies apply.
• We are not responsible for outages, errors, data loss or policy changes, and we may change or remove these services without prior notice.
• We are not responsible for the content of external links shared by users; you follow such links at your own risk.

15. Intellectual property and feedback

The AURCAM name, logo, trade marks, interface design, graphics, source code, database and all components belong to us or our licensors. They may not be copied, adapted, imitated or used to create derivative products without our written permission.

These terms grant you only a limited, non-exclusive, non-transferable and revocable right of use; they transfer no ownership in the service.

15.1 Feedback

You agree that we may use the suggestions, ideas and feedback you send us without incurring any obligation, without payment and without any duty to credit you. Feedback is not treated as confidential information.

16. Termination and account closure

• You: you can close your account at any time via Settings → Privacy → Delete account. The action cannot be undone.
• Us — for cause: we may suspend or close your account immediately where these terms or the community guidelines are breached, or on legal grounds, security risk or harm to the service.
• Us — without cause: we may also close free accounts without cause, giving reasonable notice. In that case you are given time to download your data. If you have a paid subscription, a pro-rata refund is made for the remaining period.
• Discontinuing the service: if we decide to shut the service down entirely, we give at least 60 days' notice, allow time to download your data and offer a pro-rata refund for the remaining subscription period.
• Clauses surviving termination: the licence (for content not deleted), intellectual property, disclaimer of warranties, limitation of liability, indemnity, time limit for claims, dispute resolution and the general provisions survive termination.

17. Disclaimer of warranties

To the maximum extent permitted by applicable law, the service is provided “as is” and “as available”.

• No express or implied warranty is given as to uninterrupted operation, freedom from error, security, accuracy, fitness for a particular purpose or merchantability.
• No warranty is given as to the accuracy, lawfulness or reliability of user content.
• No undertaking is given that the service will meet your expectations or produce any particular result.
• No oral or written information obtained from us creates a warranty not stated here.

This section does not affect rights granted to you by consumer legislation that cannot be excluded by contract. Some legal systems do not permit limiting implied warranties; in that case the limitation applies to the extent permitted.

18. Limitation of liability

To the maximum extent permitted by applicable law:

• We are not liable for indirect, incidental, special, punitive or consequential damages, nor for loss of profit, revenue, goodwill, business opportunity, data or use.
• We are not liable for damage arising from user content, disputes between users, third-party services or unauthorised access to your account.
• Our aggregate liability for direct damages is limited to the amount you actually paid us in the 12 months before the claim arose. If you paid nothing, that amount is zero.
• This limit is the total cap for all claims arising from the same event or series of connected events.

19. Indemnity

You agree to indemnify AURCAM, its employees, officers and service providers against third-party claims, and to cover the resulting reasonable losses, costs and legal fees, in the following cases:

• You breach these terms or the community guidelines.
• Content you share infringes third-party rights.
• Your representations and warranties in section 3 prove untrue.
• You use the service unlawfully.

We reserve the right to conduct the defence of any such claim ourselves; in that case you agree to co-operate reasonably. This obligation does not cover claims arising from our own fault.

20. Time limit for claims

You must notify us of any claim arising from the service or these terms within a reasonable time of becoming aware of the event, and in any case within one year. Limitation and forfeiture periods laid down by law that cannot be shortened, and consumer rights, are reserved.

21. Governing law and dispute resolution

21.1 Governing law

The law of the Republic of Türkiye governs these terms and all disputes arising from use of the service. Private international law rules and conflict-of-laws provisions do not apply.

21.2 Mandatory pre-litigation resolution

Before going to court, you agree to give written notice to legal@aurcam.com with a view to resolving the dispute in good faith. If no resolution is reached within 30 days of that notice, either party may go to court. This clause does not prevent applications for interim relief or a consumer's right to apply to an arbitration committee.

21.3 Competent courts

The courts and enforcement offices of Istanbul have jurisdiction over disputes. If you are a consumer, your right to apply to the consumer arbitration committee or consumer court where you live is reserved, and this jurisdiction clause does not remove that right.

If you live in the European Union, the mandatory consumer-protection provisions of your country and your right to bring proceedings in the courts of that country remain in force.

21.4 Individual claims

To the extent permitted by applicable law, claims are brought individually; you agree not to request that claims be consolidated with those of other users or brought in a representative capacity. This clause does not apply where legislation grants a right of class action or collective redress.

22. Changes to these terms

We may update these terms unilaterally in line with developments in the service, technical requirements and legislation. We announce material changes in the app, and by email where necessary, at least 14 days before they take effect.

Continuing to use the service after a change takes effect means you accept the new terms. If you do not accept them you must close your account; no sanction other than closure applies. If you have a paid subscription and the change has a material adverse effect on you, you may request a pro-rata refund for the remaining period.

23. General provisions

Severability

If a provision of these terms is held invalid, unenforceable or unlawful, that provision applies in the valid form closest to its purpose or, if that is not possible, only that provision is struck out; the rest of the terms remain in full force.

No waiver

Our failure or delay in exercising a right does not mean we waive it. Any waiver is effective only if in writing and only to the extent stated.

Assignment

We may assign our rights and obligations under this agreement to third parties in a merger, acquisition or transfer of the business. You may not assign without our prior written consent.

Entire agreement

These terms and the policies referred to form the entire agreement between the parties and supersede all prior discussions, statements and agreements.

Force majeure

We are not liable for delay in or impossibility of performance caused by events beyond our control, such as natural disaster, war, epidemic, cyber-attack, widespread infrastructure or internet outage, power failure, legislation or a decision of a public authority.

Notices

Notices to you are sent in the app or to the email address registered to your account and are deemed served when sent. Keeping your email address current is your responsibility. Notices to us go to legal@aurcam.com.

Independent parties

This agreement creates no partnership, agency, joint venture or employment relationship between the parties.

No third-party rights

This agreement creates no rights in favour of anyone other than the parties.

Headings and language

Section headings are for convenience only and are not used in interpretation. The Turkish text of these terms prevails; translations are for information and, in the event of conflict, the Turkish text applies.

Language

This English text is a translation provided for information. The binding version is the Turkish text at /terms; in the event of any conflict, the Turkish text prevails.